• Tracks opportunities, quotations, bookings through to signing of rental contracts
• Supports multiple units per contract
• Provides the capabilities to split and merge units
• Supports staggered rental and standing charges billings
• Tracks advance and deposits received
• Maintain history for all contract renewal, terminations and any changes to the contract
• Tracks renovations works performed by tenants on units rented
• Support Rental Charges and Promotion Charges based on Profit/Percentage Sharing
• Automatically allocates Promotions and Campaign charges to tenant
• Supports rental concessions for discounts given on rental charges for a pre-define period
• Customer Service module handles feedback from tenant, owners and public
• Supports billings based on meter readings

• Customer related task which need users’ action are categorized and pushed to the dashboard
• Click on each task will lead user to the related function to perform necessary task

• Alert Messages are automatically pushed to the dashboard according to the various preset business criteria and user access rights.
• This messages act as preventive warning to ensure action can be taken before unforeseen circumstances emerge.

• Serve as internal communication tools and is closely link to operation function in the application
• Support SMS sending
• Support web-cam
• Click on each message will lead user to the related function

• All activities associate to individual users which are setup under each function will be arranged by dates
• This allow user to have instant view on necessary activities each day

• News and bulletin relating to project or enterprise will be displayed on each users’ dashboard.
• News can be published directly from the dashboard

• A centralized Document Management function is available in forming a powerful knowledge database in organization
• A powerful search function is available

• Company Setup
• Department Setup
• Access Authorisation

• Employee Profile
• Role Management
• User Management

• Lettering
• Outgoing Document

Billing Item

• Setup of transaction type used in Rental Management module

Salesman/Agent Setup

• Define sales person and team structure
• Define agency profile

Project Profile

• Define Project -> Phase -> Block structure
• Phase is not mandatory
• Setup project related master file to be used in the project such as Access Right

Unit Maintenance

• Setup Unit Profile by bulk or individually & Maintain Unit information
• Define Block Layout
• Perform Combine and Split unit
• Release unit for booking

Commission Setup

• Define rental commission structure

Tenant Evaluation Setup

• Define tenant evaluation survey grading

Property Search

• Function to search for available unit based on criteria
• Issuance of Quotation and Booking can be done immediately from this option

Opportunity Management

• Record opportunity and prospect
• Track follow-up activities
• Issuance of Quotation and Booking can be done immediately from this option

Quotation Management

• Multiple version of quotation is catered
• Quotation can be printed
• Approval workflow for verification

Booking Management

• Booking fees can be imposed
• Define Expiry Date for booking
• Approval workflow for verification

• Support 1 contract for multiple units in different block within the same project
• Ability to import information from Quotation & Booking (R2.5) to Contract Entry
• Handle Staggered Rental rated and other charges such as Service Charge, Promotion Charge, Meter Charge, Car Park charge.
• Support lump-sum billing or by floor area.
• Effective Rent Rate is calculated automatically
• Handle different contract scenario :
• Contract Renewal – Extend Contract Period
• Contract Transfer – Change Tenant, new debtor is created.
• Contract Unit Expansion – Attach new unit to the contract.
• Contract Addendum- Amend any condition on the contract after approved including drop unit.
• Approval workflow for verification before confirmation
• Automatically generates schedule in Accounts Receivable For automatic billing

• Tracks renovation works for the unit rented
• Captures renovation deposits
• Miscellaneous Charges can be imposed to Tenant
• Workers who carry-out renovation work are maintained as a security measure for the building.
• Renovation inspection can be performed before deposit is refunded.

• Rental charged based on Tenants Sales
• Rental charged is calculated based on the following methods:

–Rental + Profit Sharing

–Rental or Profit Sharing whichever higher

• Profit sharing amount is calculated for each Business category based on the following methods:

–Reducing Balance

–Fixed Percentage

–Percentage By Month

–Relative Percentage

• Promotion Charges Rate is setup for a Contract based on Sales Turnover.
  • Rental Concession can happen when a discount on the rental is given to tenant for a specific define period due to various reasons which may affect the business of tenant.
  • Once the concession is approved, adjustment will be issued automatically.
    • Commission will be calculated based on user-setup commission plan and update into Commission Management option upon contract approval.
    • No linkage to AP.
    • The payment flag serves as an indicator. The calculated commission will only be served as record purpose.

• An independent module which manages the Promotion Campaigns and eventually apportion the actual cost to each participating tenant. This is normally for one-time promotion campaign, the cost is apportioned on ad-hoc basis.
• The Promotion Campaign Cost is apportioned to Signed Contract.
• Apportionment Method is setup while preparing new campaign

–By % and By Amount.

• Promotion Deposit can be billed and updated into AR.
• Apportioned Cost will be updated to AR Schedule.
• Refund can be triggered after the Campaign Expenses is apportioned.

• An independent option to measure the performance of the tenant according to a pre-define set of criteria's. The results can be used to assist in the management decision making process eg. whether to renew the contract or to increase/reduce rent rate upon renewal etc.
• Evaluations can be perform once a Contract is approved.

• Simple and independent module to keep track of Preventive Maintenance and Corrective Maintenance work order.
• Facility Maintenance is defined per company
• Work Order is triggered based on schedule or usage (meter reading)
• One facility can support multiple maintenance schedules.
• Maintenance Procedures Checklist can be setup to ensure proper procedures are follow during maintenance.
• Auto generation of Work Order based on triggering method.
• Maintenance Contract captured.
• No linkage from Maintenance Contract to Maintenance Work Order. Maintenance Contract function only serve as recording purpose only. Any subsequent ad-hoc request will not be kept.

• A meter can be assigned to each unit (available or rented)
• User-definable Meter Type’s
• Each unit can have multiple meter type’s
• Each unit can have more than one meter.
• Sub-Meter Generation process will create one meter for all units under the specific property type.
• Meter can be setup for Billing purpose or Recording purpose. For Billing purpose, AR schedule will be updated.
• Caters for Multiplier effect of reading.
• Keep track of the maximum reading for the unit, and therefore cater for re-use of meter.
• Sub-Meter Reading handle Straight Line and Reducing Balance billing calculation method. Automatically Calculates Usage And Amount To Be Billed To Tenant/Owner.
• Handle Master Meter :

–A master meter that combines few sub-meters

–A meter recording usage of common facilities ie. Car wash area, garden area etc.

• Master Meter Reading Type = Actual Usage, Meter Variance, Fixed Usage. (fixed usage is recorded the same way as Master Reading)
• Master Meter Reading Allocation method = By Built-up, By Unit Count, By Sub-Meter Usage, By Floor Scale (starts from 1 and increase 0.2 for every 5 floors)

• The Vehicle Registration option is an independent option which keep track of the vehicle information of tenant.
• Car Park Lot is attached to Unit which has been rented/owned.
• After car park assignment is approved, the relevant scheduled billing will be updated into AR schedule billing.

• Supports various bill types including Rental, Maintenance Fees, Service Charge, Car Park Fees, Meter Charges, Promotion Fees, Interest, Other Charges, Deposit.
• The Schedule Billing function will show all billings which are yet to be generated
• Supports Manual Or Automatic Offsetting/ Allocation
• Advances can be collected and once the billing is posted, allocation is automatically done according to the allocation priority setup in the Advance Allocation Spec.
• Deposits can be billed.
• Supports automatic late payment interest calculation
• Keeps track of 4 payment reminder.

Account Receivable

Advance Allocation Spec

• Define auto allocation priority for advance payment

Billing Schedule

• Generation of billing according to approved contract or ownership charges setup
  

  AR Transaction - Billing

  • Manage all billing issued to tenant & owner
  • Ad-hoc billing can be issued from this function.
  • Printing of billing can be initiated
  • Support void function
    

    AR Transaction – Collection

    • Record all payment made by purchasers with auto allocation function
    • Printing of Official Receipt can be initiated
    • Support manual allocation for advance payment
      

      Invoice Adjustment

      • Capture adjustment of invoice

      Refund

      • All refund needs to be approved before payment advice is issued.
      • Refund can be initiated from Renovation Deposit Refund
      • Refund of overpayment is allowed.
        

        Payment Reminder

        • Reminder is issued to purchaser if they fail to make payment within a stipulated time frame.
        • 4 reminder formats are configurable
        • Reminder interval can be setup
          

          Late Payment Interest

          • Support Late Payment Interest on purchasers who fail to make payment within a stipulated time frame
          • Interest is calculated automatically in Collection Entry based on the setup in Billing Type Master File
          • Support Interest waiver.